Canadian Network on Cuba Responds to Canadian Government on Visa Services for Cubans
Demonstration in Ottawa, May 25, 2019, demands restoration of consular services at Canadian Embassy in Havana.
The visa office located at the Embassy of Canada in Havana, Cuba was closed by the Government of Canada on May 8, following unproven health concerns of embassy staff. Since then, Immigration, Refugees and Citizenship Canada (IRCC) says it has been working diligently to ensure that the processing of applications from Cuba continues smoothly and that applicants have access to the services they need to come to Canada.
It reports that as of August 1, the following services originally offered at IRCC’s Havana visa office are once again available at the same location in the Canadian Embassy:
– biometrics collection (fingerprints and a photo)
– passport drop-off and visa pick-up
On October 1, the Ministerial Enquiries Division of the Ministry of IRCC replied to an inquiry sent by the Canadian Network on Cuba (CNC) regarding the processing of visa applications for citizens of Cuba. It wrote:
“The Department is reinstating some of the services originally offered at the visa office to minimize the impact of the closure on applicants and facilitate their travel to Canada. These will make the application process quicker, easier and less costly for applicants.
“Canada recognizes the importance of minimizing the impact of the service reduction on Cuban residents so that they can continue to come to Canada. We will continue to explore other mitigation measures and alternative service channels to improve visa and immigration services offered to Cuban residents.
“Only IRCC officials have the authority to make decisions and oversee the processing of applications, and conduct permanent residence interviews. IRCC no longer has diplomatic staff working at the Embassy to deliver these functions. All permanent and temporary resident applications will be processed outside Cuba. Permanent residence applicants are still required to travel outside of Cuba to take their medical exam and if required, attend interviews, as these services are not available in Cuba.
“Applicants can choose to take their medical exam in any country where there is a panel physician authorized by the Government of Canada. Trinidad and Tobago and Guyana are the 2 closest countries with panel physicians that do not have visa requirements for Cuban nationals to visit. However, applicants can travel to any country that is most convenient for them. Applicants residing in Cuba who require an interview will be given the choice to have their interview at an IRCC office in Port-of-Spain, Trinidad and Tobago, or Mexico City, Mexico.
“All visa and permanent resident applications are being transferred to IRCC’s visa office in Mexico City to be processed. After applying, applicants will be hearing directly from that office on the next steps required for their application.”
Isaac Saney, Co-Chair of the CNC in a September 22, letter addressed to all party leaders in the federal election, pointed out that despite the restoration of some services, “the continued reduction in embassy staffing has resulted – and continues to result – in unreasonable delays and significant financial obstacles for those Cubans seeking to travel to Canada, and will, amongst other things, cause significant damage to people-to-people contacts, business, cultural, academic, scientific and sporting relations.”[1]
After receiving the response from IRCC, Dr. Saney sent a subsequent letter to Justin Trudeau in his capacity as Prime Minister of Canada and leader of the Liberal Party of Canada. The letter says:
“Mr. Charbonneau’s response is evasive and unsatisfactory. He states that the Ministry is taking steps to make ‘the application process quicker, easier and less costly for applicants,’ and that ‘Canada recognizes the importance of minimizing the impact of the service reduction on Cuban residents so that they can continue to come to Canada.'” Saney notes however that the description contained in the reply “cannot be reconciled with the commitment to make ‘the application process quicker, easier and less costly for applicants’ and ‘the importance of minimizing the impact of the service reduction on Cuban residents so that they can continue to come to Canada.’ Indeed, they are mutually exclusive.
“Our central concerns remain. The reduction in services have introduced unacceptable and unreasonable delays and established significant financial obstacles for those Cubans seeking to travel to Canada. These have already caused damage to people-to-people contacts, business, cultural, academic, scientific and sporting relations.
“Therefore, we ask that if your government and party are committed to ‘minimizing the impact of the service reduction on Cuban residents so that they can continue to come to Canada,’ in particular, and fostering the further development of Canada-Cuba relations, in general:
“Will you and your party fully support the reopening of the IRCC Office, and all visa services offered to Cubans in Havana, Cuba, so that visa processing may proceed in a reasonable manner?
“Additionally, Mr. Charbonneau also stated at the end of his response that regarding ‘concerns about diplomatic relations with Cuba and the policies of the government of the United States, I must advise you that this does not fall under the mandate of IRCC. You may wish to send a copy of your letter to Global Affairs Canada.’
“While, we would welcome an answer from Global Affairs Canada to these issues, we also recognize that as Prime Minister and leader of the Liberal Party of Canada our queries about ‘diplomatic relations with Cuba and the policies of the government of the United States’ fall under your ambit and spheres of responsibilities.
“We look forward to your reply and thank you in advance for your consideration of the issues raised and questions posed by the Canadian Network On Cuba.”
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