Organizing to Get Results

Ongoing Demands of Workers in Hospitality Sector and Support Workers in BC Work Camps

Stephanie Fung is Communications Specialist with UNITE HERE Local 40. UNITE HERE Local 40 represents workers in the hospitality sector, hotels, airports and restaurants, and cleaning and food service workers in some BC resource industry work camps.

The pandemic has devastated the hotel industry and I think that's made a huge impact on these workers for sure, including both their mental health, and health and safety conditions on the job.

These workers work on the front lines. In the work camps we have janitors and servers and people in housekeeping who clean high touch point surfaces in the hotels and in the camps. The impact has really been compounding.

Workers' mental health is severely impacted by job security concerns. Hotel workers were laid off when the pandemic hit so they have been living with that insecurity -- whether they will have a job when the pandemic is over, and some employers are firing groups of workers and putting pressure on them to lower wages and get rid of protections for their working conditions that they have won over the years.

Those who are working are concerned about how to protect themselves, unsure about whether their employers will be transparent and will communicate if there are any infections at the workplace. That was a huge concern of the janitors at the LNG Canada camp because at the start they were not being informed or getting adequate PPE to protect themselves. They joined the union last summer and have just completed a first contract. What was lacking at the beginning was PPE -- gloves, face masks, goggles -- there were not enough or they were not adequate. There were other concerns like the workload, having to work long hours, not enough breaks. When you're carrying so many supplies and have to rush to get the work done, that increases the risk of getting infected. The lack of equipment and the unmanageable workload put the workers at risk. They organized in the community and on social media to support their demands and were successful. Besides the workers who live in towns near the camp, workers fly into the camp from farther away -- like Alberta and northern BC. So, besides their safety at work they have to travel on planes and take a bus with others to the camp, where the company was not initially ensuring social distancing, making sure the buses were sanitized, and so on.

In Vancouver, the management of Hilton Metrotown Hotel locked out the workers there on April 15 after a one-day strike over the firing of dozens of workers. Pacific Gateway Hotel and the Sheraton Hotel near the airport are being used for quarantine under contract with the federal government. All the workers at Pacific Gateway -- many of them there for decades -- were replaced by workers brought in by the Red Cross. Employers are using the pandemic as a cover to get rid of long-term workers and reduce wages and working conditions to the minimum. It's incredibly illogical. The pandemic is killing people and hotels like Hilton Metrotown want to eliminate the workers who clean the hotel, including the guest rooms, at a time when we need more cleaning not less, and trained people. This should be concerning to guests, to the public. The hotels should keep the staff in order to protect the people who come to the hotel. Instead they're trying to get rid of their long-term workers and replace them with cheaper hires. The hotels should be maintaining stringent COVID-19 protocols and making sure that there are workers who are good at their jobs cleaning the hotels, not terminating those workers.

In terms of the responsibility of the provincial government, BC Labour Minister Harry Bains said last fall that the government would not get involved, that it had to be worked out between employers and employees. Workers are still continuing to talk to their MLAs and have the support of many municipal politicians, condemning the hotel's actions and demanding that workers' jobs are protected. Putting pressure on politicians so the law is amended to protect all workers in these extraordinary circumstances is ongoing. The government must intervene to protect workers' jobs -- all workers -- and stop employers using the pandemic to fire workers.

(Photos: WF, CUPW, UNITE HERE Local 40)


This article was published in

April 29, 2021 - No. 36

Article Link:
https://cpcml.ca/WF2021/Articles/WO08361.HTM


    

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