The Issue of Private Placement Agencies Must Be Addressed

September 2020. "Health Care is Dying. We Are the Solution" campaign of the Interprofessional Health Care Federation of Quebec (FIQ).

Denis Cloutier is President of the Union of Health Care Professionals for Montreal East (FIQ SPS ESTIM).

Workers' Forum: What are your main concerns at present in terms of the situation within the health care system?

Denis Cloutier: We are very worried about what will happen in January. I expect a new increase in COVID-19 cases because of the holiday season. The more physical interaction there is between people, the more the virus is transmitted. The more outbreaks there are, the more pressure there is on the hospital sector. Some staff end up contracting the virus, they have to take time off work and then even greater pressure is placed on those who remain, with all the consequences that entails.

We're also in the midst of negotiations with the Quebec government for the renewal of our collective agreement. One of the major problems we have is with private placement agencies. Historically, these agencies hired nurses at a better wage than in the public network, with the nurses playing a filler role. They could work far away from home or replace nurses on a short-staffed night shift in exchange for better pay. They were not employed by the government, but by an agency. Nurses within the public network had better working conditions overall, however they were paid less. As a result, personnel employed by agencies represented a small percentage of total staff. There was a certain balance within the overall network.

When the pandemic struck, the Legault government adopted ministerial orders, including Order 007 (March 21), which seriously affect us. It alters collective agreements and allows the employer to move staff around at will, to assign them day, evening, night shifts, or full-time work. This ministerial order only applies to public network employees. Agency work suddenly became very attractive because the public network employer, for example, is now able to force a nurse who, over the years, had gotten a good position in a local community service centre (CLSC) on the day shift, to work the night shift in a residential and long-term care centre (CHSLD), then hire a nurse from an agency, paid more, to work that day shift in the CLSC, without having to work weekends, nights, etc. There's no longer a balance.

We are losing a large number of the staff to private placement agencies who now offer not only better wages, but better conditions. The workers who leave the public network are coming back to work as agency workers and choosing their conditions. They can decide, for example, not to work in the summer, or not to work for two weeks during the holidays. As for the pension plan, although nurses who leave have to withdraw from the Pension Plan for Government and Public Employees (RREGOP), the agencies have increasingly grown and are offering pension plans. I'm not saying they're comparable to the RREGOP, but nurses consider that with the difference in wages they can put money aside for their retirement.

This is going to become a very serious problem for Quebec because as far as our University Health and Social Services Centre (CIUSSS) is concerned, during the first wave of COVID-19 we lost around 300 nurses to the agencies and have lost around 500 in total so far. There's a fear this phenomenon will become even more pronounced during and after the holiday season. There's a strong sense of injustice among our members because nurses hired by the agencies are working alongside them without being required to do overtime, etc.

This inequity must be ended so that nurses can be drawn back into the public network. I'm not by any means blaming individual nurses who choose to go to work for an agency. However, this creates unfairness and the system would be much easier to manage if all personnel worked for the public network. There will always be disadvantages in the network as the system operates 24 hours a day, seven days a week. However, the best way is to spread the disadvantages over as many people as possible.

My other big concern is with everything having to do with our negotiations with the government. If the Legault government were to sign a collective agreement acceptable to us, this would send a positive signal. It would send a signal that the staff is being listened to and valued. And it would also help curb the COVID-19 pandemic. Jobs would be more valued, more people would decide to stay.

WF: Do you want to add something in conclusion?

DC: The risk with Premier Legault's attitude is that we don't look reality in the face. Although our demands are important, investments in the health care system must also be increased. For 25 years now, governments have all been following this zero-deficit line that a hospital should not spend more than a certain amount of money, and so on. The buildings have gotten older and are in worse shape, the number of patients under each nurse's care has been constantly increased, to the point that it's becoming unsustainable. We need to broaden the discussion and increase investments in the entire health care system.

(Translated from original French by Workers' Forum. Photos: WF, FIQ)


This article was published in

Number 83 - December 10, 2020

Article Link:
The Issue of Private Placement Agencies Must Be Addressed - Interview, Denis Cloutier


    

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