Interview, Benoît Taillefer, President, Workers' Union, Health and Social Services Centre, Bordeaux-Cartierville-Saint-Laurent (FSSS-CSN)

Workers' Forum: What group of public sector workers do you represent and what are their main concerns and demands?

Benoît Taillefer: I represent workers at the Health and Social Services Centre (CSSS) in Bordeaux-Cartierville-Saint-Laurent in Categories 2 and 3. Category 2 is all the auxiliary services: the care attendants, the kitchen, laundry, and sanitation workers; the skilled and maintenance workers. It is amongst them that one finds the largest number of low-paid workers in health and social services, people at the bottom of the income ladder. Category 3 includes office staff, administrative technicians and agents.

With regard to our demands, the first thing I want to talk about is wages. Our wage demands are legitimate. Since 2005, under the Liberals, we've been trampled on big time in terms of wages. We are asking for a wage adjustment in relation to the private sector and to our needs, which is normal. Wage-wise, we've been going down the ladder since at least 2005. As a priority at the central table, in the first year we are asking for an increase of $3 per hour for everyone. After that, we are asking for an increase of $1 per hour for every year of the three-year agreement, or three per cent and then three per cent per year, whichever is more advantageous. For low-paid workers, an extra dollar an hour in the second and third year may be more advantageous than 3 per cent, while for people with higher wages, the three per cent is more advantageous. At the federation [CSN], we have unanimity on this demand. People with higher salaries, such as teachers and professionals, have agreed to support us. They agree that we should put the priority on those with the lowest wages with the $3 for the first year for everyone. It's a fine example of the solidarity we pride ourselves on.

At the sectoral level, one of the most important issues is privatization, centralization and subcontracting. We are very targeted by this, especially those who are skilled workers. Employers rely on the private sector for such things as snow removal, which makes no sense, or for electrical work that our electricians are perfectly capable of doing. It may be advantageous for the employer to hire workers through private firms, because they are not unionized, do not have the same conditions, have no employment link, or insurance or pension funds. Increasingly, private firms are being called on, even though our people are capable of doing the job, often at a lower cost. The onus is on the union to prove that, which we can do, but it takes an enormous amount of time, while the employer has all the staff to do it and should be doing it. A manager who is efficient should prioritize his own people, especially if it costs less. Our workers have the same competence cards as those from the private sector. In the case where there is a shortage of workers, when the demand is greater than supply, we should hire workers. Of course in the case of skilled workers, we're not attractive compared with the private sector in terms of wages and conditions. Conditions have to be improved to further attract and retain workers.

In terms of health and safety, we want to be considered a priority group within the Act respecting occupational health and safety. This is not currently the case. One of our major problems is psychological distress. The latest statistics reveal that at the level of the federation, 54 per cent of our members suffer from psychological distress. In our sector, this is a major problem. We also have a lot of problems with regard to violence, both verbal and physical, especially when it comes to those who provide home care. Cases are becoming more and more complex, and there is a lot of trivialization of what is happening to care attendants. Increasingly, we are dealing with psychiatric patients. Psychiatric units are opened, with the employer simply decreeing that they are open, but our people are not trained to deal with such situations. Psychological distress is caused by many factors, such as work overload, a lack of appreciation, a lack of autonomy. Those with low wages at the bottom of the ladder do not receive the recognition and appreciation they deserve. We need assistance, more staff, more efficient work plans which include the necessary resources and which are actually implemented. In the current situation, people are being over-worked because they are entirely devoted to getting the job done at all costs, even if that means compromising our health and safety. We also have a lot of physical problems, with people getting injured on the job.

The priority in all of this is wages. Within such adverse conditions, more adequate wages are needed. We need more recognition, wage-wise of course, as well as all-round recognition. The fact that we don't have diplomas doesn't mean that we aren't any good, that we are second class workers or a sub-category. We must be heard, not only for appearances' sake, but really heard, in all the existing bodies.

WF: What do you want to say in conclusion?

BT: Neo-liberal governments are promoting a lot of disinformation about us, that we are the fat cats of the system. It's not true. We deserve public recognition. We must inform people, make them aware. We're only asking for what is owed to us. I think that increasingly the public recognizes this. Our claims are legitimate. We have a lot of people who are very dedicated, who endure in silence, and who are much less prone to present demands than people like me. They are entitled to wage recognition, as well as recognition in all aspects of their work. Be it only for them, presenting demands and fighting are worth it.


This article was published in

Number 4 - February 4, 2020

Article Link:
Interview, Benoît Taillefer, President, Workers' Union, Health and Social Services Centre, Bordeaux-Cartierville-Saint-Laurent (FSSS-CSN)


    

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