Nurses Speak Out and Take Action Against Untenable Conditions


Healthcare workers begin negotiaitons with Quebec government, October 24, 2019.

Putting into practice their motto "We're done working ourselves sick!," nurses who are members of the Quebec Interprofessional Health Federation (FIQ) spoke out and took action at the beginning of January against untenable conditions in emergency rooms in Quebec. On January 5, FIQ nurses in Montreal held sit-ins on two different shifts at the Maisonneuve-Rosemont Hospital and a sit-in at Santa Cabrini Hospital to highlight the crisis that exists in emergency rooms for workers and patients. This happened after nurses had been repeatedly forced to work mandatory overtime, sometimes triple shifts, to deal with the crisis in the emergency rooms. At the beginning of January, occupancy rate at the emergency rooms was 139 per cent at Santa Cabrini, 160 per cent in the whole Montérégie region, and 129 per cent in Montreal. At Maisonneuve-Rosemont, the emergency room has been in non-stop crisis for over a year.

While the nurses were holding their sit-ins, FIQ representatives went to the media to expose the situation and demand immediate solutions that are favourable to the nurses and the patients, for which they have been advocating for years. They made the point that the crisis in Quebec's emergency rooms is not a matter of a sudden seasonal increase in patients coming in with flu (although this problem also exists), as nurses have been pointing out for a long time. The problem, they said, is a systemic overall deterioration in the health care sector, in which formerly exceptional measures such as mandatory overtime have become the norm and referred to now as a "management tool." Such measures are being taken instead of dealing with the problems in the health care sector. For example, FIQ representatives pointed out that various hospital administrations have started to call in nurses who are on leave for various reasons, and retired nurses, in an effort to deal with the crisis in the emergency rooms and elsewhere, and have made this into another "management tool." They point out that even when more full-time nursing positions are created, which is one of their demands, this is not a solution on its own because only a small percentage of nurses are going to take these jobs because they fear that if they take regular full-time employment they will just face more pressure to stay at work for mandatory overtime. Addressing the problems would include giving a key role to the nurses and other health care workers to determine what is needed to establish appropriate conditions for workers and patients in emergency rooms.

In terms of measures to alleviate the crisis, nurses are pointing out that wherever their demand for an adequate nurse-to-patient ratio has been tried as a pilot-project, immediate improvement was noticed for both nurses and patients. The government is, to say the least, dragging its feet on the implementation of these much needed ratios.

The nurses are holding their actions in conjunction with trade unions such as FIQ tabling their sectoral demands to the government and management negotiating committees on health care. The FIQ document is itself entitled "We're done working ourselves sick!"

The document delineates two negotiation priorities:

- health and safety at all levels of the system: an essential requirement for health care professionals;
- attraction-retention: obtain winning conditions for health care professionals.

According to the document, FIQ's negotiation objectives are:

- organizing the work to ensure health care professionals' and patients' health and safety;
- enhancing health care professionals' practice and expertise;
- accessing quality positions;
- restoring work-personal life balance to preserve health care professionals' psychological health; and
- equipping the teams to respond better to health care professionals' needs.

Among the concrete measures proposed are a reasonable and safe workload, safe health care professional-to-patient ratios, stabilizing the work teams, and eliminating the use of mandatory overtime as a management method. They also include demands related to days off, scheduling and organization of work time over which nurses must have a say. In the unhealthy context in which more and more nurses are getting sick, both physically and psychologically, the FIQ wants to obtain a commitment that health care professionals' rights will be properly respected by facilitating access to salary insurance benefits, real support for rehabilitation and their return to work. FIQ also wants a review of the administrative and legal procedures so that the handling of contentious cases (contesting employers' decisions by grievances or other procedures) is simplified and sped up.

To access the FIQ document, click here


This article was published in

Number 1 - January 15, 2020

Article Link:
Nurses Speak Out and Take Action Against Untenable Conditions


    

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